SHIPPING & RETURNS
Shipping Policy
At Knot Napkins, we believe in providing a seamless and transparent shipping experience for our valued customers. Your order will be handled with utmost care and delivered to your doorstep in a timely manner. If you have any specific shipping inquiries, please don't hesitate to reach out to our Customer Support Team.
Return & Refund Policy
Given the personalized nature of our products, we do not offer returns or exchanges once the design has been approved and production has commenced. We kindly request that you carefully review and approve the design proofs before giving us the green light.
If, however, you encounter any issues with your order, such as damaged items or discrepancies between the approved design and the received product, please contact our Customer Support Team immediately. We will work diligently to address and resolve any concerns promptly.