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STORE POLICY

Customer Care

Welcome to Knot Napkins' Customer Care! We are dedicated to providing top-notch service and ensuring your satisfaction. Our commitment to you includes:

  1. Personalized Design Approval: We prioritize customer satisfaction by collaborating closely with you to ensure the final design aligns perfectly with your vision. Before production begins, we provide design proofs for your approval.

  2. Swift Shopping: Given the personalized nature of our products, we begin production promptly after design approval. We strive to deliver your order in a timely manner, so you can enjoy your Knot Napkins as soon as possible.

  3. Prompt Resolution for Issues: If you encounter any concerns with your order, such as damaged items or discrepancies between the approved design and the received product, please contact our customer support team immediately. We will work diligently to address and resolve any issues promptly.

Your satisfaction is our top priority, and we are committed to providing you with a positive experience throughout your Knot Napkins journey.

Privacy & Safety

At Knot Napkins, we prioritize your privacy. We securely collect and use essential personal data for order processing and support. Trusted third-party banking handles payments; we don't store credit card details.

We use your information to improve your shopping experience, send updates, and promotions (with consent). 

 

We keep data as needed and may email for feedback (opt-out available).

For any concerns, contact us knotnapkins@gmail.com

Your trust is vital to us.

Wholesale Inquiries

Join our wholesale program to enchant your customers with Knot Napkins' captivating products!

 

Enjoy benefits like:

 

  • Extensive product selection with diverse designs for different tastes and occasions.

  • Customization options to set your order apart from others.

  • Seamless process with minimum order quantities.

  • Reliable shipping and delivery through trusted partners.

  • Excellent customer support for a strong partnership.

Ready to take the next step? Contact us now using the button below to start a partnership!

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Zelle

- Venmo

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